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Refund Policy

Last Updated July 27, 2018

Refund Policy

Last Updated July 8, 2018

All my courses, products and services are owned and operated by me, Max van Collenburg 🙂

I’m going to give everything I have to help you improve your online marketing.

And to make sure you’ll make the right decision I have this refund policy.

Please read it carefully.

By using any of my programs, products, and services you are agreeing to the refund policy as they appear and are legally bound by them, whether or not you have read them. If at any time you do not agree with these policies, please do not use my programs, products, and services.

Please only purchase any of my programs, products or services if you understand and agree with my refund policy.


Educational Programs & Products

Chatbot Mastery
After purchasing Chatbot Mastery you get instant access to two courses;

  • Chatbot Basics Course (18 lessons)
  • Chatbot Mastery Course (49 lessons)

You get 30 days to go through these courses. During this 30 day period, you can request a refund. In the event that you decide your purchase was not the right decision, within 30 days of purchasing, contact me here and let me know you’d like a refund by the 30th day at 23:59 CET. I will ask you why you would like to request a refund (so that I can improve my products) and then refund you your investment without any hassle. I’m easy 🙂

Chatbot Basics
After purchasing Chatbot Basics you get 30 days to go through the full course (18 lessons). During this 30 day period, you can request a refund. In the event that you decide your purchase was not the right decision, within 30 days of purchasing, contact me here and let me know you’d like a refund by the 30th day at 23:59 CET. I will ask you why you would like to request a refund (so that I can improve my products) and then refund you your investment without any hassle 🙂

Chatbot Strategy
After purchasing Chatbot Strategy you get 30 days to go through the ebook & 4 lessons. During this 30 day period, you can request a refund. In the event that you decide your purchase was not the right decision, within 30 days of purchasing, contact me here and let me know you’d like a refund by the 30th day at 23:59 CET. I will ask you why you would like to request a refund (so that I can improve my products) and then refund you your investment without any hassle 🙂

Pro upgrade for Chatbot Strategy
After purchasing the PRO upgrade for Chatbot Strategy you get 30 days to go through all the PRO lessons. During this 30 day period, you can request a refund. In the event that you decide your purchase was not the right decision, within 30 days of purchasing, contact me here and let me know you’d like a refund by the 30th day at 23:59 CET. I will ask you why you would like to request a refund (so that I can improve my products) and then refund you your investment without any hassle 🙂


Done for You Services

My Done for You Services does not offer any kind of refund. Once you decide to move onwards with me and purchase any of my Done for You Services, you won’t be able to request a refund.


Coaching services

I do not offer any kind of refunds for coaching services. This is because I invest my personal time into your success. Please only purchase my coaching services if you are convinced I am the right partner to work with you.


I want you to be really happy with my products & services and I will do everything in my power to help you improve your online marketing.

If you have any questions or problems, please let me know by contacting me directly. You can reach me here 🙂

P.S. My success is your success!